Searching for answers?

We’ve collated answers to some questions you might have and we hope this helps you understand our app.

Ecobarter is a waste solution company based in Nigeria. We provide waste management solutions through recycling and offering waste free alternatives via our Eco Shop.

You can recycle by first signing up, have a recycling pile and then request for pickup, we would take it up from there.

You can sign up by using this link http://app.ecobarter.africa

When you request for pickup, a pick up calendar would be assigned to you. Pickup date would not be later than 2 weeks after you’ve signed up.

We collect plastic bottles, hard plastics (broken chairs, pipes, broken plates, tanks), shrink wraps, pure water sachets, nylon bags, metals, aluminium cans and office/printed PAPERS.

For households, we give points for every kilogram weight of wastes that we collect. These points can then be redeemed as cash into your bank account, used to shop on the Ecobarter marketplace or donated to featured social causes/charities.

However, if you have more than 500kg of wastes, we will buy it from you as a vendor.

 

Yes, We have 8 community hubs within Abuja and they include,

Apo 09019306728

Garki International Market 07044171043

Kuje Stadium 08061290346

Utako Market 09031335169

Lake View Homes 07085290668

Sunnyvale Estate 08062818984

Currently 1 Ecobarter point is worth 20 Naira. However, the value varies based on recycling market prices.

By recycling with us you can easily reduce your wastes by 50% and help keep our environment cleaner. Points earned can be converted into cash to support your regular earnings. You can also use your points to subscribe for basic services like health insurance or discounts for eco-friendly products on the Ecobarter Marketplace.

The Ecobarter shop is a part of Ecobarter focused on helping individuals reduce wastes in the 1st place. Points earned from recycling can also be used to shop of the Ecobarter shop.

Delivery fee applies to all orders on the Ecobarter shop

We have a return policy for orders made on the Ecobarter shop. {Insert link to return policy page}

Kindly send an email to support@ecobarter.africa within 3 days of receiving your order

Yes, you can. We use the Paystack payment gateway and you can pay with card, bank transfer or USSD.

 

Yes, you can shop with your recyclables points earned.

On your Ecobarter dashboard, go to withdraw cash, collect the relevant boxes, input your account details, points to be withdrawn etc. once you submit a request, the accounts team will receive, confirm and process your disbursement. Payments will be sent into your preferred bank account within 24hours.

You can always check “Wallets” on your Ecobarter dashboard, either via the Mobile app or web app.

Points are automatically added once the weight picked up from you is recorded.

We will share a monthly pickup calendar to see when we will be coming to your area for pick up. We will also send routine reminders on Wednesdays & Fridays via email.

We currently only offer the doorstep pick up in Abuja.

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